Tshirt
Custom Hoodie & Sweat
Custom Bags
Flag
Towel
Custom Scarf
Cap
Case Analysis
This case highlights Gahumi's ability to manage complex projects with tight deadlines and specific requirements. Accurate color matching and logistical challenges in remote areas were successfully overcome, ensuring customer satisfaction and timely delivery.
200
The total quantity of fan scarves produced for South Hobart Football Club, meeting their specific order requirements for the event.
3
The number of pre-production samples created to ensure accurate Pantone color matching, reflecting Gahumi's dedication to precision.
10
The tight delivery deadline successfully met by Gahumi, ensuring the fan scarves arrived in time for the Australian Football Cup.
Brand Story
South Hobart Football Club has a long-standing tradition of fostering community and sportsmanship in Tasmania. The club's identity is deeply rooted in its local fan base, and providing high-quality merchandise like fan scarves is crucial for maintaining team spirit and engagement. The scarves serve as a symbol of unity and pride for supporters at every match.
Brand Goals
South Hobart Football Club aims to strengthen its brand presence and fan engagement through high-quality, customized merchandise. The goal is to provide fans with products that reflect the club's values and enhance their sense of belonging. By offering unique and well-crafted items, the club seeks to create lasting memories and foster a stronger connection with its supporters.
Challenges
The project faced two primary challenges: accurately matching the Pantone color codes and ensuring timely delivery to a remote area in Australia. Multiple pre-production samples were needed to confirm the color accuracy, and logistical considerations were crucial to mitigate potential shipping delays. Gahumi needed to overcome these hurdles to meet the client's expectations and the tight 10-day deadline, which was essential for the Australian Football Cup.
Solutions
To address the color matching challenge, Gahumi meticulously worked with the client, producing three pre-production samples to achieve the precise Pantone colors. For the logistical challenge, Gahumi proactively managed the shipping process, selecting a reliable courier and closely monitoring the delivery to ensure it arrived before the event. Effective communication and proactive problem-solving were key to overcoming these challenges and ensuring customer satisfaction. Gahumi also maintained constant communication with the client, providing updates and addressing any concerns promptly.
Gahumi successfully delivered 200 custom fan scarves to South Hobart Football Club within the 10-day deadline. The scarves arrived one day before the Australian Football Cup, allowing the club to distribute them to fans in time for the event. The accurate color matching and high-quality production met the client's expectations, resulting in a positive customer experience and strengthening Gahumi's reputation for reliable and efficient service. The client was extremely satisfied with the final product and the timely delivery.
🚩About the Customer
South Hobart Football Club is a renowned soccer club based in Tasmania, Australia. Known for its rich history and dedicated fan base, the club actively participates in various leagues and tournaments, fostering community spirit and sportsmanship.
🚩About Gahumi
Founded in 1994, Gahumi is a comprehensive fabric-printing enterprise integrated with product R&D, design, manufacture and sales. We offer a full line of fabric-printing products, including towels, golf towels, flags, advertising T-shirts, sports items, fans’ scarves, hats & caps, and other election accessories, etc.
Based on 31 years of manufacturing experience, we have been exporting products to the US, Europe, East Asia, Africa, and the Middle East, and have established long-term partnerships with companies around the world.
With over 300 highly qualified employees and 3 manufacturing facilities covering a total area of 5,000 square meters (including a raw material center, sewing center, fully automatic printing center, and assembling center), our clients benefit from lower manufacturing costs and timely mass production for market launch.
The Solution
Fast Response Throughout the Design Process: Equipped with a professional team of designers, customers can communicate their requirements through online meetings and emails. Designers will create exclusive designs based on corporate culture, event themes, etc. The delivery time of the first draft is controlled within 24 hours, and responses to revisions are prompt. Design Security Assurance.
Rich Fabric Library: Build a fabric display area to synchronously showcase a variety of fabrics such as all - cotton, polyester - cotton, modal, and bamboo fiber both online and offline. Each fabric is meticulously labeled with parameters including composition, weight per square meter, hand feel, breathability, and sweat - absorption. Fabric swatches are provided for customers to touch, feel, and test.
Diverse Printing Techniques: Offer printing techniques such as screen printing, direct - to - garment (DTG) printing, and heat transfer printing.
Display finished sample T - shirts of different techniques to enable customers to make intuitive comparisons.
Display finished sample T - shirts of different techniques to enable customers to make intuitive comparisons.
Full - process Quality Inspection: Set up multiple quality inspection checkpoints in links such as fabric warehousing, cutting, printing, sewing, and finished - product inspection. Before fabric warehousing, test indicators such as color fastness and shrinkage rate. During the production process, inspection personnel conduct random spot checks at any time to promptly identify and solve problems. When inspecting finished products, strictly check according to the AQL sampling standard to ensure that the defective rate is controlled within 1%.
Customer satisfaction rate reached 100%, reflecting our commitment to meeting and exceeding client expectations with every order.
Achieved a 99.9% on-time delivery rate, ensuring clients receive their customized products exactly when they need them, without delays.
Maintained 100% compliance with all quality standards, guaranteeing that every product meets rigorous requirements for excellence and durability.
The scarves were a hit with our fans! Despite the tight deadline and remote location, Gahumi delivered perfectly on time. The color matching was spot-on, and the quality exceeded our expectations.
某客户经理
South Hobart Football Club
Working with Gahumi was a pleasure. Their team was responsive and dedicated to meeting our specific needs. We highly recommend them for any custom textile products.
某客户经理
South Hobart Football Club
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You can contact customer service according to the craftsmanship, position, content and style you want to customize, or you can consult customer service for recommendations.
Customization process
01
Choose Product type
Explore our collection of stylish canvas bags、flag、clothing and choose your preferred design.
02
Customize Options
Select colors, patterns, and personalization details to create a unique products.
03
Place Order
Add your customized bag to the cart and proceed to checkout.
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